How can we help?
You got questions? Don’t worry, we’ve answered some Frequently Asked Questions below so you don’t need to ask us and wait for reply!
FAQs
How do I make payment?
You can make payment through our secure payment site. If you would not like to make payment this way. You can reach out to us over WhatsApp, Telephone or email and one of our sales staff will be in contact with you for alternative methods of payment. These include EFT, PayPal, Cash, etc.
Can I see this piece in person?
Of course! Please contact us to book an appointment to view your piece of choice on 076 067 7739 or 010 010 0395.
Can I get same day delivery?
I am not in South Africa. Is shipping costs included?
I am in the Western Cape. How will I get my item?
We deliver using courier services. Once your payment is made and your item has been packaged. One of our customer service members will be in contact with you with a tracking number.
How long is your delivery time?
Our delivery time within South Africa is 2-5 business days. Our delivery time for International shipments is 5-14 business days (kindly note this is country dependent).
What are your trading hours?
Monday to Friday: 8:00 – 16:30
Saturday: 9:00 – 13:00
Public Holiday’s: 8:00 – 12:00
Are the items brand new?
No. Our items are all pre-owned. All our items have been sourced from the local and international market. On occasion, we do receive pieces that have never been used or only been used a couple times. We do not receive stock directly from brand suppliers, nor can we order directly from brand agents.
Where are you based?
We are based at 11 Alice Lane in Sandton. Please note we work by appointment only.